Meet The Team

Not all insurance agents are created equal. At The Hoylen Agency, we go out of our way to treat our clients like family and we use our industry experience and diversified knowledge base to protect what you value most. We are devoted to serving all of South Carolina.

Florence Office

I grew up in Florence, South Carolina where I graduated from West Florence High School and Francis Marion University with a Bachelor of Science degree in Psychology. I have 28 years of experience as an insurance agent in Florence. My goal is always to provide quality service after the sale of insurance.

In my free time, I enjoy spending time with my family over a nice meal or going to church on the weekends. A fun fact about me is that I compete at the state level in golf. I am passionate about supporting The Fellowship of Christian Athletes and Help 4 Kids.

I grew up in Florence, South Carolina where I went to The College of Charleston and graduated from the honors college there. My major was philosophy with a minor in political science. I then went on to The University of South Carolina School of Law where I graduated with a Jurors Doctorate degree. I am a Licensed attorney. I have 5 plus years selling and servicing commercial and personal lines insurance with Nationwide and other carriers. I enjoy creative problem solving and helping people protect what they worked hard to earn.

In my free time, I enjoy deer hunting, shooting sports, and enjoying the great outdoors. You can also find me spending quality time with my family at our home. My two guilty pleasures would have to be ice cream and grilling. I am also a Member of West Florence Rotary Club.

I grew up in Florence, South Carolina and I went to Francis Marion University where I graduated with a Bachelor of Business Administration degree with a focus in Marketing. I have worked with my father’s agency since 2007 right after graduating and I am a 3rd generation insurance agent serving The Pee Dee. I truly enjoy helping people and protecting the things they work hard for.

I can’t stop talking about my little boy, Henry, my husband, family, and tennis! I am a member of The Junior League of Florence and enjoy volunteering and working with them in our local community. The Skin Cancer Foundation is my favorite charity, as my sister has suffered from Melanoma skin cancer.

I was born and raised in Kingstree, South Carolina where I attended Williamsburg Academy. I earned my BA in Art from Coastal Carolina University. I married my husband, Brandon, in 2017, and moved to Florence. Shortly after moving to Florence, I earned my P&C insurance license and started my career in insurance. My favorite thing about my job is getting to know my clients on an individual basis and learning to identify and meet their specific needs.

In my free time, I enjoy being on the farm with family and having fun on the water with friends. I spend my weekends either on my family farm on the Black River or out on the water around Georgetown fishing with my husband.

Lake City Office

I was raised in Lake City, South Carolina, and graduated from The University of South Carolina. I have been operating in the insurance industry for a while and have 28 years of experience in P&C and life insurance. My favorite part about my job is being able to help customers find the proper insurance for them.
I can’t stop talking about sports, sports and more sports! I enjoy hanging with the family and watching a good sports game. My favorite way to spend a week is relaxing at my house with close friends and family members. In my free time, you can find me escaping on a last-minute vacation. I am passionate about supporting Lake City United Methodist Men’s Club & Shriners.

I grew up in Lake City, South Carolina and I am a graduate of Lake City High School. I have been in the insurance industry for 6 months now. I enjoying meeting my clients and I am eager to learn all I can in the insurance industry so that I can help old and new customers with their every need.

I enjoying exchanging stories, jokes, and laughter. I little family is my life and I really enjoy the quality time we have together. I am always talking about my amazing children, husband, and food. We spend our weekends making memories with family and friends.



The Hoylen Agency is very awesome. They are always on time, they answer all my questions, each one of the employees is very nice and patient. I really enjoy talking to Staci and all the rest of the employees. They make me feel comfortable and I enjoy talking to them. Nationwide makes sure you are protected in every and way and like they say, they’re always on your side.

CindyFlorence, SC

My family depends on The Hoylen Agency for all of our insurance needs. All of the staff members are always friendly and willing to go the extra mile to ensure I am taken care of. I have known and done business with Billy Hoylen for many years and I have the utmost trust in him and his staff.

KennethFlorence, SC

My experience with The Hoylen Agency has been Great. The service they provide for me and my family has been Excellent and the staff is outstanding. They make me feel like Family. I would highly recommend their service to anyone. Thanks for all that they do!

RickyFlorence, SC

We purchased insurance from The Hoylen Agency several months ago and were pleased and impressed by the level of customer service we received there. Everyone was friendly and eager to help answer our questions. The agents were knowledgeable and helpful in making sure we had the coverage we needed. I would recommend them to anyone looking for insurance assistance.

TerryFlorence, SC

I have been a long term customer of the Hoylen agency. Approaching 30 years at this point. The customer service has been above and beyond my expectations from every aspect. From claims, billing issues everything has been treated to my complete satisfaction. It is rare to find any entity that offers this.

KyleFlorence, SC

Types of Insurance We Offer


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We shop a variety of carriers to find the right fit for you.


Get a Quote

We shop a variety of carriers to find the right fit for you.


Get a Quote

We shop a variety of carriers to find the right fit for you.


Get a Quote

We shop a variety of carriers to find the right fit for you.


Get a Quote

We shop a variety of carriers to find the right fit for you.