About Us

The face of South Carolina has changed dramatically over the past generation, but one thing hasn’t changed: South Carolinians from all walks of life still rely on The Hoylen Agency for all their insurance needs.

At The Hoylen Agency, Inc. we have been serving individuals, families, and businesses in South Carolina for over 28 years. We are recognized by our clients and within the insurance industry as a leader in service, quality products, and attention to detail. At The Hoylen Agency, we develop close relationships with our clients and we work very hard for them. Today, we protect more than 2,000 homes and 5,000 cars in South Carolina. We also provide business insurance to more than 200 local businesses.

What’s the secret to our success? It’s fairly simple: we make our customers our number one priority, listen closely to what they need, and deliver the highest service possible. We take pride in getting to know our clients on a one-on-one basis, and we handle their needs as if they are family. Combining our old-fashioned values with new technology and innovative ideas has been key to developing and maintaining these relationships.

What you will find with our agency is a level of commitment and service that surpasses any expectations that you may have. We offer a wide range of coverage options from the most respected names in insurance. We will take the time to fully understand your situation and recommend the appropriate coverages to get you properly insured.

In addition, we strongly believe in the value of community and are involved with a variety of organizations committed to improving life and business in the region.
We’re members of the Florence and Lake City Chambers of Commerce. We’re also active supports of local schools, charities, and athletic groups.



The Hoylen Agency is very awesome. They are always on time, they answer all my questions, each one of the employees is very nice and patient. I really enjoy talking to Staci and all the rest of the employees. They make me feel comfortable and I enjoy talking to them. Nationwide makes sure you are protected in every and way and like they say, they’re always on your side.

CindyFlorence, SC

My family depends on The Hoylen Agency for all of our insurance needs. All of the staff members are always friendly and willing to go the extra mile to ensure I am taken care of. I have known and done business with Billy Hoylen for many years and I have the utmost trust in him and his staff.

KennethFlorence, SC

My experience with The Hoylen Agency has been Great. The service they provide for me and my family has been Excellent and the staff is outstanding. They make me feel like Family. I would highly recommend their service to anyone. Thanks for all that they do!

RickyFlorence, SC

We purchased insurance from The Hoylen Agency several months ago and were pleased and impressed by the level of customer service we received there. Everyone was friendly and eager to help answer our questions. The agents were knowledgeable and helpful in making sure we had the coverage we needed. I would recommend them to anyone looking for insurance assistance.

TerryFlorence, SC

I have been a long term customer of the Hoylen agency. Approaching 30 years at this point. The customer service has been above and beyond my expectations from every aspect. From claims, billing issues everything has been treated to my complete satisfaction. It is rare to find any entity that offers this.

KyleFlorence, SC

Types of Insurance We Offer


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We shop a variety of carriers to find the right fit for you.


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We shop a variety of carriers to find the right fit for you.


Get a Quote

We shop a variety of carriers to find the right fit for you.


Get a Quote

We shop a variety of carriers to find the right fit for you.


Get a Quote

We shop a variety of carriers to find the right fit for you.